The COVID-19 crisis will have hit the global economy hard. The manufacturing industry, travel, hospitality, catering, automobile, transport, etc., all sectors have suffered and are still suffering economically from this pandemic.

Security measures such as social distancing and total isolation have forced people to stay in their homes, and as a result, businesses that need manpower to operate or the presence of customers are at stake. dead point.

On the other hand, there are sectors like video conferencing and collaboration, audio and video streaming applications, Fintech, Edtech, and companies operating online that have found their way to be financially stable or in some cases have experienced unexpected growth.

Why digitalize your business: Benefits of digitalization

If you take a look at the companies mentioned above, you will find that these are the ones that started out as a full digital platform.

Take, for example, an online grocery delivery, customers can download and register on the platform, buy the products they want from the app / site, and pay through this one. The only physical interaction occurs when a delivery person comes to deliver your groceries.

But let’s review the overall benefits of digitizing your business and discussing why digitization in the future could help you keep going even in a situation like COVID-19.

saving time and money

One of the first benefits you get from digitizing your business is lowering the cost of running your business. With the digitalization of businesses, every important document and data is stored in the cloud. So you don’t need paper, physical location and resources to manage it. Ultimately, this translates into a much lower operating cost for your business.

Data security

Important information written on paper and stored locally can be easily stolen. But if you have an online business, your data and private information remains safe. A sophisticated security algorithm protects vital business and customer data.

Improved performance and productivity

By digitizing your business, customers can access your products or services 24 hours a day, 7 days a week. Additionally, if customers have questions, your support staff can help them resolve their issues.

Attract more customers

You can encourage more customers to buy your products or services by digitizing your business.

Today, more than ever, people prefer online platforms. From booking a flight to ordering food, online transactions, to shopping, people prefer websites or mobile apps. This is why moving your store online is a good idea to attract more customers and increase your sales. This dramatically improves the customer experience.

Mobility

As the number of cell phone users around the world grows exponentially, it becomes imperative for you to implement a mobility focused strategy for your business. People love mobility. They like to book a taxi on the go. They love apps that let them hire handymen with just a few clicks. In short, customers will prefer to use the app rather than physically moving around and using the services.

To view the full list events please visit www.beci.be/semaines-thematiques/digitaliser-votre-entreprise/